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Returns & Exchanges

BimmerWorld Returns Policy


We want you to be happy and we’ll do everything we can to ensure that you are.  We stand behind our products and recognize that sometimes you don’t receive what you expected.  With prior approval you may return or exchange a product for refund, store credit or exchange as detailed below.


If we shipped you the wrong product, no problem.  Just contact us within 30 days of the received date to arrange a return or exchange.  We will issue you a return shipping label to return the item.


If you received a damaged item, and used UPS for shipping (sorry we can’t process Postal Service claims), contact us immediately using the form below; do not discard any packaging or you may forfeit the right to claim.


TO RETURN AN ITEM:


  1. Obtain a Return Merchandise Authorization by contacting us using the form below.  Please let us know any relevant details of your return and attach pictures and/or vehicle information where applicable.

  2. We will respond with your RMA number and return instructions.

  3. Package the as new item(s) in their original product packaging, and then securely in the original shipping boxes (or a smaller version if a partial return).

  4. Return the item using your selected carrier.  We recommend that you use UPS and insure your package for the full value of the item(s).  You are responsible for BimmerWorld's receipt of the item in as-new condition.


Return shipping costs are not refundable - if you are returning an item shipped in error, we will issue a return shipping label for your convenience.  Refunds will reflect a restocking fee as below, or at our discretion when considering your circumstance.  Special order and electronic items are not returnable or refundable.


RETURN WITHIN REFUND CREDIT

0-14 Days -10% RESTOCK

15-30 Days -20% RESTOCK

31-60 Days TO BE DETERMINED


These terms, where necessary, are superseded by our Terms and Conditions.


Return Merchandise Authorization Form:

 

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What customers are saying...

  • I’ve never dealt with a true “race” shop like BW and I really have enjoyed the experience. I always feel like I’m getting the best advice, and suggestions for true race car set up. Your technical expertise on even the minute details of building race cars is really impressive, and some I value greatly...
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  • I just wanted to say what positive experiences I've had over the past few weeks. Your BimmerWorld sales staff have gone above and beyond to help me out, between their service and taking the time to answer all my questions, I'll be buying my parts from BimmerWorld whenever possible...
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  • I would like to thank you and the guys for the service - I know I'm not an easy customer. I always have a lot of questions because I want to do it once and do it right (and not regret anything I buy). I have a budget for my build, and you guys get most of it, and from someone who's very conscious about his shopping...
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